Terms of Service

Vitruvi™ Customer Terms of Service

The terms and conditions herein describe the Services we will provide to you, how we will work with you and your team members, and other aspects of our business relationship, including commercial and service level terms. It is an important legal document so some of the language is necessarily comprehensive, but we have tried to make it as readable as possible. These terms and conditions are so important that we cannot provide our products and services to you unless you agree to them. By executing the Order Form, using our Software, or receiving the Consulting Services, you are agreeing to these terms and conditions.

We review and update these terms on a regular basis. If you have an active Vitruvi™ subscription, we will let you know when we do, via an email or in-app notification. You can find the archived versions of previous terms here.

This document contains the following sections:
General Commercial Terms
Use and Limitations of Use
Subscription Term, Termination and Suspension
Software Support and Maintenance
General Legal Terms

You can download the full Vitruvi™ Customer Terms of Service here.

Acceptable Use Policy

Vitruvi™ Acceptable Use Policy

This Acceptable Use Policy (“Policy”) outlines unacceptable use of Vitruvi™ Services (“Service”) which interact with, or access, the Internet. This Policy is in addition to any other terms and conditions under which Vitruvi™ provides the Services to you.

Vitruvi™ may make reasonable modifications to this Policy from time to time by posting a new version of this document on the Vitruvi™ website at the current URL (in other words, by updating the link provided below). Revisions are effective immediately upon posting (see “Last Updated” date above). By using the Service, you agree to the latest version of this Policy. If you violate the Policy or authorize or help others to do so, we may suspend or terminate your use of the Service.

Questions about this Policy (e.g., whether any contemplated use is permitted) and reports of violations of this Policy should be directed to

Please download the full PDF at the following link to view the Vitruvi™ Acceptable Use Policy.

Privacy Policy

Vitruvi™ Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”), our web application (the “Platform”) and our corporate website (the “Website”). Collectively, the Application, the Platform and the Website are referred to as the “Sites”. Please read this Privacy Policy carefully.

Please download the full PDF at the following link to view the Vitruvi™ Privacy Policy.

Appendix A - Change Order Form

APPENDIX A CHANGE ORDER #9999.99-01 (Last Updated: 2019-10-01)

You can download the full Change Order Form here.

For Support Contact +1-587-329-6197

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